1. INTRODUCTION

Welcome to Innersights ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital self-development platform.

Please read this Privacy Policy carefully. By accessing or using Innersights, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following categories of personal information:

• Account Information: When you register for an account, we collect your name, email address, password, and other registration information.
• Profile Information: Information you provide in your user profile, including biographical information, preferences, and profile pictures.
• Assessment Data: Responses to our onboarding quiz and other assessments that gather information about your life patterns, emotional landscape, and areas for personal growth.
• Communication Data: Records of your interactions with our AI coach, including questions, reflections, and other content you share during your conversations.
• Usage Data: Information about how you use our platform, including features accessed, time spent, and interaction patterns.

2.2 Technical Information

We automatically collect certain information when you visit, use, or navigate our platform:

• Device and Connection Information: Device type, operating system, browser type, IP address, and connection information.
• Usage Information: Pages visited, features used, time spent on pages, click patterns, and other interaction data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For more information, please see the "Cookies and Similar Technologies" section below.

3. HOW WE COLLECT INFORMATION

We collect information in the following ways:

• Direct Collection: Information you provide to us when you create an account, complete the onboarding quiz, interact with our AI coach, update your profile, or communicate with us.
• Automated Collection: Information automatically collected when you visit or use our platform through cookies, web beacons, server logs, and other tracking technologies.
• Third-Party Sources: We may receive information about you from third-party partners, service providers, and publicly available sources.

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• Provide and Maintain Our Services: To deliver the features and functionality of Innersights, including personalized insights, AI coaching, and progress tracking.
• Personalize Your Experience: To create a customized experience based on your responses to our assessments and your interactions with the platform.
• Improve Our Services: To analyze usage patterns, identify trends, and develop new features or enhancements.
• Communicate With You: To send you updates, notifications, and respond to your inquiries.
• Security and Fraud Prevention: To protect our platform and users from unauthorized access, fraud, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. SHARING YOUR INFORMATION

We may share your information with the following categories of third parties:

• Service Providers: Companies that help us deliver our services, such as:
  • Supabase (database storage for user data)
  • OpenAI (integration for AI-powered guidance)
  • Mem0.ai (integration for data processing)
  • Google Analytics (for website analytics)
  • Meta (for advertising purposes)
  • Kit.com (for platform services)
  • Webflow (for marketing pages)
  • Nextjs (for application framework)
• Business Partners: Companies we partner with to offer integrated services or promotions.
• Legal Authorities: When required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws. Third parties are only permitted to process your personal information for specified purposes and according to our instructions.

6. DATA STORAGE AND SECURITY

We store your personal information primarily in Supabase database storage systems. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no electronic transmission or storage of information can be guaranteed to be 100% secure.

6.1 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. AI PROCESSING AND DATA USAGE

7.1 OpenAI Integration

We integrate with OpenAI's ChatGPT to provide AI-powered guidance. When you interact with our AI coach:

• Your conversations and relevant profile information are processed by OpenAI's systems.
• This processing helps generate personalized responses based on your unique insights and needs.
• We have agreements in place with OpenAI regarding the confidentiality and security of your data.

7.2 Mem0.ai Integration

We use Mem0.ai for certain data processing functions:

• This integration helps organize and process your insights and reflections.
• Information shared with Mem0.ai is subject to their privacy policies in addition to ours.

8. COOKIES AND SIMILAR TECHNOLOGIES

8.1 Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

8.2 Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function and cannot be switched off.
• Analytics Cookies: Help us understand how visitors interact with our platform by collecting and reporting information anonymously.
• Functional Cookies: Enable the platform to provide enhanced functionality and personalization.
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

8.3 Third-Party Cookies

We use Google Analytics and Meta Ads which place cookies on your device to analyze traffic and for advertising purposes.

8.4 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

• Access: Right to request copies of your personal information.
• Rectification: Right to request correction of inaccurate information.
• Erasure: Right to request deletion of your personal information.
• Restriction: Right to request restriction of processing of your information.
• Data Portability: Right to request transfer of your information to another service provider.
• Objection: Right to object to processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9.1 California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Notice for more information.

9.2 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and applicable national data protection laws.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may be different from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Innersights
Email: info@innersights.io