Effective Date: February 1, 2026
This Cookie Policy explains how Innersights ("we," "us," "our") uses cookies and similar technologies on our website at innersights.io (the "Service"). This policy provides information about what cookies are, what types we use, and how you can manage them.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and provide information to website owners.
Types of cookies by duration:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
Types of cookies by origin:
- First-party Cookies: Set by our website directly
- Third-party Cookies: Set by external services we use
2. HOW WE USE COOKIES
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as:
- User authentication and account access
- Security features
- Maintaining your session during the assessment
- Remembering your progress if you need to pause
Essential cookies cannot be disabled as they are necessary for the Service to function.
2.2 Analytics Cookies
These help us understand how visitors use our Service so we can improve it:
- Google Analytics: Tracks website usage, visitor behaviour, and traffic sources
- PostHog: Provides product analytics and user journey mapping
- Understanding which pages are most popular
- Identifying technical issues
2.3 Marketing and Advertising Cookies
These cookies help us deliver relevant advertisements and measure their effectiveness:
- Meta Pixel (Facebook/Instagram): Tracks ad performance and enables retargeting
- Measuring the effectiveness of our marketing campaigns
- Understanding which ads brought you to our site
2.4 Functional Cookies
These enhance your experience by remembering your preferences:
- Language preferences
- Previously entered information
- User interface customisations
3. COOKIES DURING ASSESSMENTS
When you are completing an assessment as a Client, only essential cookies required for the assessment to function are used. Analytics and marketing cookies (Google Analytics, PostHog, Meta Pixel) are not active during the assessment experience.
This means your assessment responses and the act of completing an assessment are not tracked by third-party analytics or advertising services.
4. THIRD-PARTY COOKIES
Our marketing website uses several third-party services that may set their own cookies:
4.1 Google Analytics
Google Analytics uses cookies to collect information about how visitors use our site. The information is used to compile reports and improve our Service. The cookies collect information in aggregate form, including:
- Number of visitors
- Where visitors came from
- Pages visited
For more information, visit Google's Privacy Policy.
4.2 Meta (Facebook) Pixel
We use Meta Pixel on our marketing website to:
- Measure ad effectiveness
- Build audiences for ad targeting
- Optimise ad delivery
For more information, visit Facebook's Cookie Policy.
4.3 PostHog
PostHog analytics helps us understand user behaviour and improve our product.
For more information, visit PostHog's Privacy Policy.
5. YOUR COOKIE CHOICES
5.1 Cookie Consent
When you first visit our Service, you will see a cookie banner asking for your consent. You can:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
5.2 Managing Cookies Through Your Browser
Most browsers allow you to:
- View what cookies are stored
- Delete cookies individually or entirely
- Block third-party cookies
- Block all cookies
- Set preferences for specific websites
Browser-specific instructions:
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
- Edge: https://support.microsoft.com/en-us/help/4027947
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
5.3 Opting Out of Analytics and Advertising
Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on.
Facebook Ads Opt-out: Visit Facebook's Ad Preferences.
General Advertising Opt-out:
- EU users: Your Online Choices (youronlinechoices.eu)
- US users: Digital Advertising Alliance (optout.aboutads.info)
5.4 Do Not Track
Some browsers offer a "Do Not Track" setting. Currently, our Service does not respond to Do Not Track signals, but you can still manage cookies using the methods described above.
6. CONSEQUENCES OF DISABLING COOKIES
If you choose to disable cookies, please note that:
- Some features of our Service may not function properly
- You may not be able to access your account
- Your preferences may not be saved
- The assessment may not work correctly if essential cookies are blocked
- You may see less relevant advertisements
7. COOKIES AND PERSONAL DATA
Some cookies we use may collect personal data. For information about how we handle personal data, please see our Privacy Policy. Key points:
- We do not sell your personal data
- We do not use your data to train AI models
- Analytics data is generally collected in aggregate form
- Marketing cookies operate on the marketing website only, not during assessments
- Assessment data is never shared with advertising services
8. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in:
- The cookies we use
- Legal requirements
- Our business practices
We will notify you of significant changes by posting a notice on our Service or sending you an email.
9. CONTACT US
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Innersights
Email: info@innersights.io
Website: innersights.io
10. MORE INFORMATION ABOUT COOKIES
For more general information about cookies, visit:
- All About Cookies (allaboutcookies.org)
- Your Online Choices — EU (youronlinechoices.eu)
- Network Advertising Initiative — US (networkadvertising.org)
By using Innersights, you acknowledge that you have read and understood this Cookie Policy.
© 2026 Innersights. All rights reserved.